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Seth Godin Praises Stock Logos

by Adrian Hanft, (23 comments)


I was really disappointed when I read Seth Godin’s blog today. The usually insightful Godin has apparently fell in love with mediocre logo design saying “…it is okay to have a non-wonderful logo, because the logo is just a placeholder. It gains value AFTER it hits the world, because people associate things with it.” What happened to the Seth Godin who said “Design is the single highest-leverage investment you can make” in his book, Free Prize Inside? Seth comes short of endorsing stock logos, but it is unclear how else you would get a “good enough” logo. Maybe Seth is suggesting that you hire a design firm that is known for their average reputation. Maybe he thinks it is “good enough” to hire your nephew who doodles cartoons on the back of his notebook to develop your company’s identity system. Maybe you should just do it yourself with the fonts that came free with your computer. Whatever he meant, it is truly baffling to hear the champion of the remarkable disregard the value of good logo design.

I followed Seth’s link to Pixellogo.com to see what Seth wasn’t endorsing. Some of the logos were actually pretty good, but the idea of a stock logo is still repulsive. Why would anyone compromise their very identity by purchasing a pre-made logo? The site leads you to believe that logo design is a simple matching game. Their site says, “Our Ready-To-Use logo designs provide an excellent system to instantly match a company/brand with an appropriate logo design.” If it isn’t “good enough” for you to have the exact same logo as someone else, they will even make your logo exclusive with the option to copyright it (for an additional fee).

Seth doesn’t seem to really understand what a logo is, calling it a “blank slate” just like the name of your company. He is trying to imply that it isn’t what your company’s name or logo is, it is how you use it. There is a bit of good advice there, but that isn’t enough to come to the conclusion that it is ok to compromise your logo design. Sure, a bad company can’t be saved by a good logo, but it is foolish to think that the opposite is true. There will be times when people will base their whole perception of your company on nothing more than your logo. If your logo looks mediocre, your company will be seen as mediocre. That goes for your logo as well as everything else about your company including your stationary and your web site. Pixellogo sells stock web templates and stationary, too, if you are going for the completely mediocre package. I seriously hope that Seth reconsiders his endorsement of “good enough” logo design. Contrary to what he says, good enough still is a curse.

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Comments (23)

Bennett said:

This is an idiotic thing for Seth to say!

I’ve never read one of Seth’s books and I now I don’t plan on it. It is like saying that a good driver wins races, so why not just use an average car. From the covers of his books, it doesn’t look like he has ever really appreciated design. They all look like one of his nephews designed them.

The whole pixie-logo thing is just ridiculous. It is too bad that they are going to get publicity out of this whole deal. I would be hard pressed to find anything worse for our profession. I think the designers behind this should be pulled out of their digital holes, and publicly flogged on every design blog. Of course, this would only give them more press. They are apparently aware that what they do is shameful, since you can’t find a name anywhere on their site.

In a weird way, CA predicted this kind of thing years ago. In their 40th anniversary issue they republished a parody article with stock logos that could fit any company. With the ease of digital technology it is easy to imitate existing logos and trends and sell them as original.

Perhaps he was paid? Maybe hand-outs to high-profile bloggers with large readership is the newest marketing channel? :)

seth godin said:

Willful disregard for what I wrote? or just bad writing on my part leading to confusion on your part?

I never endorsed the company. I certainly didn’t get paid by them. All I said was that many companies spend way too much time and money on logos. Why? Well, if you guys are designers you know that everyone has an opinion about a logo. It feels like a safe topic to argue about, to have strong feelings about. No one can tell you that you’re stupid.

Far better for companies to spend the time and money building what the logo stands for. That was my point.

For proof, take a look at the Starbucks logo (which in many ways is overly complex and irrelevant) and the Google logo (which is horrible by any measure).

As for the thoughtless criticism of my book covers, I have to tell you that the bald head logo has been copied by literally hundreds of companies and art directors. But of course, blog comments are usually nasty.

Chris Rugen said:

Honestly, I agree with Seth. At a certain point, the logo is meaningless without something real behind it, regardless of how good or bad the logo is. In some cases, logos are like Vice Presidents: you choose them based on how little damage they do to you, because they don’t actually change anyone’s vote. Crap product is crap product, logo or not. Though the degree that this is true varies significantly from industry to industry (compare a technology services company to a clothing company to a restaurant to a car manufacturer) and how much subjective judgement the consumer/viewer is required to provide to the relationship (the decision to buy/participate).

Bennett said:

Seth, OK, that was a bit underhanded of me. I usually am not that “nasty” on our blog, but you comments got me a little more worked up than usual. I know Adrian respects your opinions, so it was a bit of a shock.

You’re right, I think a civil discussion about the cost of logo design would be more productive. You are on the money about the Google logo and the Starbucks logo is debatable. I think that these companies are exceptions to the rules. When a good logo is teamed with a strong strategy, that is the most effective use of your money. Just look at the success of Fed Ex’s logo redesign. We all know that they wouldn’t have received that logo for $50 or even $5,000 for that matter.

Dave Giunta said:

I have to agree with Seth as well. Consider the meaning of the Nike swoosh. It meant nothing in the marketplace until it was placed on the shoes of amazing athletes. Certainly the swoosh has no inherant connection to Nike’s products, or the company or really anything. It’s simply a graceful, well-designed mark. But it wasn’t worth anything before they started attching meaning to it with phrases like “just do it” and the kinds of images we’ve grown to know as uniquely Nike.

Now, the notion of a stock identity is a little much to take as a graphic designer. We certainly wouldn’t look at our own personal identities as “stock”, so why would we ever want our client’s identities to be “stock”?

That said, maybe Seth’s argument is that instead of selling our beautifully designed typography, color palette, and icons, we ALSO sell the intended use of the mark, and how that will transform from being static words and pictures on a page into an idea or attitude.

Really, this is branding, yes? Logos and stationary and web sites are really just the vehicles that carry the identity. The brand is lodged firmly in the intangible… the impressions, the perceptions, and the misconceptions. At some point, these things supercede the logo, the stationary, the web site, etc. in importance and relevance.

My .02

Adrian said:

Seth, Yeah, everybody has an opinion about logos, but that doesn’t mean they are experts. People can argue about logos all they want, but without the experience and skill of a good designer, they won’t be able to create a quality logo. I wouldn’t go as far as to say that no company has ever overpaid for a logo, but like any other product, you usually get what you pay for. I think the history of design should prove that the companies that invested in their companies identity systems have been rewarded. That is probably why so many of the logos on PixelLogo are blatant copies of successful logos that PEOPLE PAID FOR!

Chris, you said “the logo is meaningless without something real behind it.” That is true, but why ignore the benefits that a good logo can give your company. A great company with mediocre design will never be able to present themselves as a great company. A crappy company can fool people into thinking they are legitimate by employing good design, but that shouldn’t be the goal of design. Just because design has the potential to mislead people, doesn’t mean companies should strive for mediocrity.

Adrian said:

Dave Giunta, The Nike logo is an interesting case study. Rather than argue your points, I will point to a couple places on our site that talks about the Nike identity:

What is the value of design?

The Greatest Design Urban Legend

At this point, maybe we should make a distinction between paying for a logo and paying for an identity system. If you want to buy a logo for $40 like Nike did, don’t expect the Nike-like success. Identity design is a much bigger process, and it adds the value to an otherwise meaningless symbol. I think that is pretty much what Dave Giunta is saying, too. Maybe even Seth Godin would agree with the value of developing an identity system?

nate said:

Well, I have to draw it right back to David’s comments. There’s a certain line where a designer stops selling typefaces and color pallets and starts selling a brand. The logo may be the face of the brand, and it is important, but it should be one piece of a whole. For it to be most effective we must show how it will be used and perceived. That’s where “perfect” logos come from.

Not from kerning, not from PANTONE¬Æ, but from use and perception. The FedEx logo may seem perfect to us now, but is it really the best graphical answer? Who knows? Perhaps somewhere there exists a better answer to that problem. But in how it has been used, and how the viewer perceives it (oh, there’s an arrow in there!), it has become perfect.

Great design is great, but only a step on the road to a great brand.

Bennett said:

Nate, All good points, but I don’t think what we are talking about is a perfect logo. The point is to start off with the best possible solution. Why start with mediocre, an imitation or “good enough”?

Bruce DeBoer said:

What is a logo worth?

This is the latest from Seth (Purple Cow ’Äì Free Prize Inside ’Äì Tell a Story) Godin. He states, ’Äúall a logo needs, is to be GOOD ENOUGH’Äù when just a few weeks previous he wanted you to reject ’Äúgood enough’Äù.

Ok ’Äì perhaps he meant to say that your brand is built (or not) regardless of logo design. If that’Äôs what he meant, I agree, but not at the expense of great design.

Let’Äôs make this clear:

A logo is your Brand Identity. It matters. The identity becomes the symbol for your brand image in the mind of the customer. ’ÄúGood enough’Äù is a well designed logo that will feel fresh for a long time. It’Äôs one you and your customers won’Äôt tire of in a few short years ’Äì let’Äôs say the first 10 - 20 years or so. A ’Äúgood enough’Äù logo is one that differentiates itself within its category and begins to tell the story before you know what that story is. It’Äôs memorable. It’Äôs distinctive. It’Äôs representative.

Nike is a great example. That swoosh was commissioned for $35 (they have since upped that payment significantly) but price doesn’Äôt always dictate quality. The swoosh logo gives the viewer a feeling of activity and motion before we begin to know the story of the brand. In ’ÄúGodin speak’Äù, it fits the brand story. I chose Nike because it’Äôs such an obvious example but there are many good ones: Kodak, Amtrak, Cotton, or I Love (heart) NY.

A distinctive, well conceived and designed logo is worth every penny you can spend, but ultimately, it’Äôs only going to be as good as the brand you build around it.

Chris Rugen said:

Part of my point, which I didn’t really articulate before, is that a well-designed logo with depth and a lasting visual/conceptual appeal, along with a distinct impression left with consumers & viewers is worth more than an average logo, because of the potential good. Also, it’s worth the money to hire someone who understands how to create a durable logo that addresses the production and design needs of the rest of the client’s materials, along with looking great, etc. However, even if the logo might be worth the 1000s spent on it, it won’t drive a business because it’s a good logo. It helps drive it. I think the best logos help their owners, but they don’t make them succeed. Additionally, I think the worst logos can do a lot of damage to their owners, but they probably won’t make them fail. And my previous point was that the degree to which these statements apply to a given situation has to do with the given situation.

Mediocre logos, on the other hand, are just potential problems, because they don’t really add anything but they can turn people away. They fill a hole: the need to identify one’s business, product, etc. So if someone’s mediocre logo doesn’t cause them any problems, then they should be feel OK about it. But it also means they aren’t using their logo to its fullest potential and that’s a shame (and foolish, in my opinion). But, again, you don’t have to do that to be successful, and often money dictates that.

p.berkbigler said:

Also to weigh in somewhat on Seth’s argument, logo USAGE is in most ways even more important than the simple crafting of the mark to begin with - even a logo that acutely “tells” the brand story which is never reinforced by consistent usage, clever application, and equally acute surrounding design dies on the vine with the brand attached to it. Any of us could as easily list multiple companies with dreadful marks that have still captivated us with their offerings as we coudl likely mention those that stand above-and-beyond the call of duty.

As a designer, I think this is simply a call-to-arms for all of us to work diligently against producing “good logos” - mediocre marks / irrelevant marks / convoluted marks / etc. and go for the throat with them. A great mark balances message, design flexibility / useability, eye appeal, and ease of remembrance / association in equal measure. It is also, however, a huge call to educate clientele on how to utilize what they’ve paid for once it’s “out of our hands”, so to speak - hopefully, the client-designer relationship is built in such a way that they learn to value the visual acuity of their collaborator and rely on it. The more designer-abuse we inflict on a client (visual direction without suitable description, discussion, and demonstration), the less likely we are to train them to use our materials in the manner intended, logos or otherwise.

Adrian said:

Paul, Chris, Bruce, Dave, and Nate,

Why are you guys so willing to give Seth a pass on this? He says that all you need is a “good enough” logo and gives us a link to a stock logo site as an example. You guys are all doing a really good job of turning his statements into a rational even intelligent argument, but you are putting words in his mouth. None of us would ever willfully settle for mediocrity in our design, so why would you support someone who blatantly accepts “good enough” logo design? Yes, invest in makeing your company remarkable like Seth suggests, but don’t do it at the expense of your brand’s identity.

p.berkbigler said:

I’m probably willing to give Seth a pass on this because much of his argument wasn’t posited directly from the standpoint of the design itself, it was made in regards to the “lucky rabbit’s foot” quality that many business are sometimes led to buy into in regards to logos - “If we spend the money and get a great logo at the start, the rest is going to be easy.” Seth clearly pushed us all back onto his original track by stating:

“Far better for companies to spend the time and money building what the logo stands for. That was my point.”

Coming at that argument from the standpoint of a designer, I’d make a firm argument that building a great visual identity is an integral portion of building what your business stands for - the more the logo reflects the business and vice-versa, the better result that identity has even when seen only momentarily. I tend to use the analogy that a great mark is like a terrific first handshake with a company - lots of first impressions are formed in those momentary exchanges that will either be confirmed or denied with later research. Seth is arguing that you have to back up that firm handshake, no matter how terrific it was in the first place…

Seth is also citing a fairly prevalent attitude about logos - that on one level or another they’re simply corporate window dressing, something execs like to throw a lot of money at in times when they might be better off really hammering out the details of a solid business plan. Having designed marks, I know that this isn’t 100% true of them - done well and put into the right hands, logos are superb collateral for generating interest in a company and sparking associations with that interest each time they’re seen again.

Seth also cites two examples of logos that “work” because of the company they’re attached to - one that is exceptionally beautiful and well-designed but extremely obtusely related to the function of the company it represents (Starbucks), and one that is undeniably mundane, cheeseball, and blatantly low-tech but represents a company with exceptional vision and maximum permeation into every web-user’s life (Google). Sure, thousands of designers all over the world could come up with a really great mark for either of those companies, but the design exercise would be moot in the sense of how it would continue to affect the companies’ successes and failures (if anything, an identity change that accompanied some major business snafus would come to literally symbolize it and an identity change accompanying a massive run of successes would likewise be remembered as the mark of that success).

Seth didn’t mention another example that I find infinitely more fascinating in the discussion of what a logo does or doesn’t do for a company: Target.

In the midst of a great discussion about identities in grad. school, all of us at the table readily admitted that if we’d been hired to design the Target logo we would likely have passed over the design chosen about a thousand times thinking it was “too obvious, too simple, too mundane, etc.” - and somewhat truthfully, all of those things relatively described my sentiments about Target as a store / company up until its recent history. It was simply a mediocre K-Mart / Venture / Shopko knock-off by most accounts, and the logo readily came to mean those same things.

With the new company / store direction and interest in design, however, they grabbed marketing by the reigns and worked their tails off to prove in a thousand remarkable and clever design turns just how much equity there was in that same mark. No major change in the mark itself - simply a “landscaping” change surrounding it. Remarkably, I look at it now and just think “man, what a great little mark”, but that’s all thanks to the multiple designers who have handled that solid mark and revived it with their approaches to it.

Just to further puncture a bit of the luster on the “great logo”, I think any of us can pull annual after annual after annual and design book after design book after design book off our shelves and find at least 5-10 “great” marks in them for companies that we’ve either never heard of and never will or for companies that went under fairly soon after they were launched. Great logo work / design work aside, with no back end to support a mark it’s little more than an extremely sweet-smelling fart in the wind.

p.berkbigler said:

And since it seems the word-factory is on a roll: just to bounce back to some of Bennett’s original comments as well -

“The whole pixie-logo thing is just ridiculous. It is too bad that they are going to get publicity out of this whole deal. I would be hard pressed to find anything worse for our profession. I think the designers behind this should be pulled out of their digital holes, and publicly flogged on every design blog. Of course, this would only give them more press. They are apparently aware that what they do is shameful, since you can’Äôt find a name anywhere on their site.

In a weird way, CA predicted this kind of thing years ago. In their 40th anniversary issue they republished a parody article with stock logos that could fit any company. With the ease of digital technology it is easy to imitate existing logos and trends and sell them as original.”

I can’t say that my reactions to Pixellogo’s offerings aren’t mixed, at best, but I think they just realized a way to turn a buck and are at least doing so with a product of some quality (you can’t argue that the design isn’t clean, concise, and attractive - you can easily argue that there are often not that many specific ideas or concepts conveyed by the marks, simply “soft-sell” notions / style notions that they vaguely give off). I’d be more hacked off if the work shown there was really poor AND they were turning a lot of heads.

Having worked with a rather large number of small clients who were either starting up a business or looking to expand and solidified an existing practice, I know the type of folks that Pixellogo is directly trying to attract: someone who needs to look official / professional, but also wants there to be a clear design edge to their materials. They either may not know an independent designer / small shop willing to take them on as a client or frankly aren’t willing to pay even $500-1000 to get the design ball rolling into their corner. The offer of a $40 logo (even if it is one that stands the strong chance of being bought / used by another Pixellogo customer) plus business card, letterhead, and envelope designs is pretty tough to refuse when you’re staring down even $150-200 for the custom creation of a mark (and I know that’s pretty low-end in the cost range).

All of that may add up to a client’s decision that a “good logo” is what they can afford for the time being - we have a difficult time as design practitioners with understanding the interest range of clientele. Because we design constantly, we know what’s possible and what the upper reaches of “great” design can really be like - it’s well worth the fight to make consistent and reinforced arguments for the value of great design in any communication concern, but I don’t think any of us can say for a second that great design isn’t something that takes a good amount of time.

A good amount of time still costs something, and that something may be a more significant cost than a client is willing to spend - are we then willing to scale back “great” to “almost great” or solidly “good” in the interest of getting the business, or do we have the luxury to turn the job down because it won’t become “great” work? Some of us do, some of us don’t - depends why you design and/or why you design commercially…

Bennett, you also comment about Pixellogo simply repeating / copying aspects of other successful logos - I can’t think of a design firm that I’ve known that hasn’t at one point or another done exactly that in the pursuit of a particular job…Why do you think mags like How, Print, or CA even bother with things like a “logo trends” / “logo styles of the year” articles if they don’t know that multiple designers are in fact out there right now waiting to see what the hot fonts, colors, and style notes are so that they can match them in their products?

I’m not arguing that any of us should “like” or adopt this practice, but I also think it’s perfectly blind and naive to thrash Pixellogo for realizing a market, creating a product of a reasonable quality, and offering it to interested parties.

Bennett said:

“I’m not arguing that any of us should like or adopt this practice, but I also think it’s perfectly blind and naive to thrash Pixellogo for realizing a market, creating a product of a reasonable quality, and offering it to interested parties.”

Paul, If we’re not supposed to criticize what we don’t “like”, what are we able to critique? I obviously see the genius in their plan and the quality of their work. This is similar to the fact that I don’t like cigarets and I think it is a bad habit, but I will openly criticize the industry. Just because a company is fulfilling a want in the market place doesn’t mean that they are beyond criticism.

Does any one else think that pixellogo’s marks look more like the copy of specific logos rather than specific trends? I can’t place any specifics, but they just seem very close to logos that I have seen. Maybe they just hit on the trends so vaguely and on the mark that I think I have seen them before.

Nate said:

Paul, take a breath. You know, on the DO they cordially ask you to limit your posts to the length of the original story. Don’t make us start a rule like that, geez.

I gave Seth a “pass” because I am unfamiliar with his work, I’ve never met him, and he raises a good point. Okay, he raises a good point badly.

The nike logo isn’t perfect or clever. It’s a bad, oversimplification of a wing. In no way does it actually resemble a wing. It’s a line that moves thick to thin, and that weight change coupled with a curve gives you a visual feeling of left to right movement. It could just as easilly be used for a shipping company.

Seth’s point, which is true, is that what a company does with their mark after it is designed is far more important than the design itself. Nike positioned themselves, for a time, using their logo almost as their exclusive company identifier. And with a brand like Nike, who is literally everywhere you look, that was key to their brand-building. In fact the most positive thing I can say about the design of the Nike logo is that its inherent simplicity allows for instant memorization and recognition.

And pixellogo should be smacked for devaluing the design process, regardless.

p.berkbigler said:

Nate: point taken - I’ll try to keep things a bit more concise and / or spaced into seperate posts vs. bundled into one pile-o-text. Sometimes an idea just runs for a bit…

Bennett: two angles of attack on your questions / comments - one, I’m really not of the mind that criticism is based on what we “like” and “don’t like”. I’ve found this to be a great misnomer that’s become attached to critical writings - too many film / TV “critics” who simply rant about the things that bother them have spoiled a field that is really intended as a tool for broader examination / analysis / consideration and for conveying the information and evaluation of something.

If criticism is at its base merely opinion vs. researched analysis, it’s the hot air that most people believe it is.

Two, I don’t find that our “like” or dislike of Pixellogo is well founded - I also don’t liken their design “sins” to tobacco sales. You’re pretty dead on in your observation that most of their marks sincerely look like multiple other existing marks - it’d be the breaking point that would turn me off to the idea of working for Pixellogo since their entire ethos seems to be producing knock-offs for lowball prices.

I don’t think they’ve so degraded the logo development process that we’re going to have clients knocking on our doors asking for five-minute logos at $39 a pop - great process will always last longer than these flash-in-the-pans.

Moreover, hopefully educated and interested readers will tune in to this whole discussion string and realize that there are a large body of designers passionately interested in creating something that’s more than a knock-off for their clients, but the value of that product is worth significantly more than the meager pocket-change that Pixellogo is trading their integrity for.

Bennett said:

All very good points, and as always … very well stated Paul. I’m still not totally biting off on your “opinion”. I’m glad that we at least agree that they are hacks.

Maybe “like” is the wrong word here. As a designer, my perspective is coming from four years of school and five+ years of field experience (hardly just hot air). I think that the disdain for film / TV critics has more to do with the overall distrust and disdain for mainstream media. Of course this is just another bit of un-researched opinion. One other thing. If people didn’t want to hear personal perspectives about the world at large, why are blogs so popular?

To believe there is nothing inherently wrong in stock logos is to admit that we really don’t need to do any research about a client. We can have some androgenous symbol that can apply to a bank as well as the pipe manufacturer down the street.

The whole idea of stock logos is just a ridiculous one. Why is it even called “identity” if you can’t distinguish one company from the next? I’m not even saying that we are going to start having clients that want $39 logos, but I don’t think any business (even ones with a small budget) will benefit from having the same logo as someone else.

Bennett said:

Another idea to throw in the mix. What about false impressions? Is it right for the consumer to be fooled into thinking that a company is established, when the company only needed to spend $39 to get a “professionally” designed logo?

To me it seems that there are two good reasons to use a stock logo. You need to have a logo for a fictional company in a movie (i.e. Initech in Office Space), or you’re a scam artist and want to get a quick and easy identity.

p.berkbigler said:

No doubt the $39 Logo (I think we’ll just go ahead a coin this term now - there are plenty of marks out there that might as well be the $39 Logo when you boil it right down!) is a great tool for fiction and scams - I very much feel the false impressions idea is a ripe one to talk about in the field of design and logos in particular. Frankly, though, I’d very willingly be “suckered” into working with a company that had a decent mark and have likely often passed over great companies that have bad ones simply because they “feel” like they don’t totally have themselves established.

Ideally, the facilities of the company have hopefully been very well depicted by the mark / face they present - we really need to demand business ethics to guarantee either of these things, and that means giving our business to ethical practitioners while avoiding the scams.

All of this continues to be digital design fall-out, as well - if clients still had to actually pay for the boards that the logo was created on, the $39 Logo wouldn’t even be a reality worth considering. What is the price of a pixel, really? - Infinitely reproduceable, infinitely produceable - both make it nothing but an open invitation for anyone to EBay a logo they tossed off with two tools in paint as a worthwhile mark.

All of this, though, seems ready and able to a full post string of its own now…Let me just jump back into the editting mode and put that up for open posting!

I think that Seth just want to say something like “You don’t need to be perfect, you need to be remarkable”. And you know what? I think he’s wright. I heard som many times quotes like: “less is more” and “simplier is better” or even “brands are evil” and know I’m seeing you say the opposite.

If less is more and simpler is better, why do you need a perfect logo full of your design skill if you can achieve the same objective doing something that don’t demand so much work?

I mean, you need experience and skill to do something simple and that works. But you don’t need to use ALL your experience and skill. Just use enough to do what you need to do


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