Don't Update Your iPod!
by Bennett Holzworth, (18 comments)
I have a 10 gig, third generation iPod and I recently ran the iPod updater. Very soon after, my iPod is out of commission.
A co-worker of mine had the same problem with her fourth generation iPod. I posted my problem on the Apple forum and two people have already agreed that they have had similar experiences. No one has posted a solution yet. I am assuming at this point this isn’t just a coincidence. If you haven’t updated your iPod yet, I would recommend waiting until Apple has addressed this problem. Hopefully someone will figure out a solution soon. You can follow the progress of my post here.
I know this has nothing do with design, except that we designers love our iPods and Apple is one of the biggest proponents of design. Hopefully Apple will design … errr … program their way out of this mess.
Comments (18)
'::michael nielsen::' said:
Same thing happended with my 60gb iphoto. Right after i updated, i lost all my music…but only my music, everything else was still there. I’ve heard of really strange things happening with all models and generations of ipods, and to my knowledge, apple has nothing in place that will reimburce you for your lost info, not even with applecare.
Another thing that i’m dissapointed about (with the whole ipod/itunes craze) is the fact that i can’t even burn a CD with a song on it that is purchased from itunes…what a jip. It just creates a blank track and it’s getting really annoying. Damned copyright.
Posted on October 24, 2005
Adrian said:
Man, that stinks. I have a third generation iPod and I had to update my iPod when I upgraded to the new iTunes. I didn’t have any problems, though. That was the first time I used an iPod updater, so maybe that has something to do with it.
I should be getting my $50 Apple credit from the battery settlement one of these days. I couldn’t go a day without my iPod. Maybe it will take another lawsuit for you guys to be reimbursed for this problem.
Posted on October 24, 2005
ElJ said:
I have a first generation ipod that I have updated a dozens of times with no problems. This maybe an obvious one, but don’t delete or move your mp3 files on your HD between updates. If the path is broken, your library gets screwed up. Also if you buy a song from itunes, import as mp3 in the settings and then you can burn songs to a CD all day long.
Posted on October 24, 2005
'::michael neilsen::' said:
Well EIJ - that was the even crappier part. I didn’t have enough room on my comp hard drive for my 30 gb of music, so i was using the ipod as a sort of external hard drive.
Thanks for the itunes tip, i’ll give that a try. i guess i never really looked into fixing the problem. i must just enjoy complaining. GOOD CALL.
Posted on October 25, 2005
ken said:
3rd gen…died after update. Man I wish I had found this first
be warned!
Posted on November 3, 2005
Andre said:
I have a first gen Ipod. and ran the updater software on it a couple of weeks ago. Alas! all my music is gone. Does anyone know if this problem has been sorted out by apple yet?
Posted on November 29, 2005
Diamondrat72 said:
Hi, I had same prob with you guys the “after update problem”,but mine is not really bad so far coz’ i can hear my music but the other side of my headset is SHOUTING and the other side is WHISPERING.the audio is not balance,this thing happened after i updated to their latest updater..2006-03-26.. .i dunno how to fix this thing…im from philippines btw…
Posted on April 16, 2006
Bennett said:
Diamondrat72, I wish I knew how to help you.
I finally gave up trying to fix my 3G iPod. Maybe it was the update or maybe it was just a coincidence. Who knows. It could have been a defective hard drive.
So what do I do about a company that frustrates me like Apple? I go out and buy a new 60 gig iPod with video. I’m a total sucker. And what does Apple do in return? They make me mad again. I had already come to the conclusion, that I would have to buy all new accessories, since all of my old ones were rendered obsolete by Apple’s “improvements”. New iTrip, new case, new car charger (to work with the new iTrip), new AV cable. Then I realize they have abandoned their own technology and old customers, by not supporting Firewire at all. So I drop another $30 on a USB 2.0 card and put it in the old G4. It works great until about 10 gigs and then freezes my iTunes. If the product would only work as smooth as it looks. At least it is still under warranty. Sign me up for replacing this one in a year and half when this one breaks. 7G iPod?
And Nate … I don’t even want to hear your “stop complaining” comments. Even “just buy a new one Nate” has to vent every once in a while.
Posted on April 17, 2006
televator said:
to michael neilsen… I know this is probably way too late to be saying, but you absolutely can burn a cd with itunes purchased tracks. if you’re computer is creating blank tracks, there’s some bug in your set up. but itunes drm allows tracks to be burned to unlimited cd’s. the restriction is in how many times a playlist containing the tracks can be burned (5 times, last i checked). I burn itunes purchased tracks all the time with zero problems.
Posted on April 17, 2006
Tom said:
Sorry to hear the USB 2.0 card I recommended to you didn’t work, Bennett. Talk about egg on my face.
Like you, I resisted the urging of a couple of buddies to just buy a new computer, which is ridiculous when my current one is fine (especially when, like you, I’d just bought a 60GB video iPod); I installed that card in my old G4 tower and it works like a charm.
Don’t even get me started on the fact that the accessories don’t work anymore. (Well, to be fair the old dock still works even though they say it won’t, but if you have an iTrip good luck, the connectors changed. And while the old car charger will still work, the new iTrip uses the same plug so you can’t use both concurrently. Clearly I needn’t admonish you to “not get me started”; I’ve just gotten all riled up on my own!)
Posted on April 17, 2006
Bennett said:
Tom, I don’t think it was your recommendation that was faulty. I think it is my iPod in particular.
Posted on April 17, 2006
Kathleen said:
i hate apple so much ….. itz only the design they’r good at, but the quality is horrible and after the same “updating” problem occured with mine i just felt like knockin out, but itz no1s fault either then apples…. i dunt even no if i can exchange my ipod for a new one (itz been 4 months) even if i exchange it im still going to have to spend days on getin all those songs i downloaded on the new ipod(i dunt use itunes)
aaa .. dis sux =( i wish i knew dis wouldve happened … no way would i tried it
Posted on December 10, 2006
San said:
SAME thing just happened to me then on my 30GB ipod video. I am so incredibly fed up with apple!!! (It’s still under warranty if things come to the worse, if I can find the reciept!)
Apple?! More like CRAPple.
Posted on November 15, 2007
alrick said:
having a bad day I lost all my music and video after updating my ipod software to 1.2.2. my ipod is the 5th generation 30gig
I can browse and play my songs in itunes but i can’t play them in my ipod, when i checked the settings there are 0 songs and 0 videos but the total capacity shows that there are files loaded in my ipod…
any solutions should i also update my itunes to 7.5?
Posted on November 15, 2007
alrick said:
here is some solutions; updating to 7.5 worked for me http://discussions.apple.com/thread.jspa?threadID=1236393&tstart=0
Posted on November 15, 2007
PattyL said:
my ipod screwed up after an update and then when i tried to restore it said there was an error which wouldn’t allow my ipod to be updated then it disconnected my ipod. then i plugged it in again then so suddenly my ipod shut down permanently
Posted on December 2, 2007
tony said:
i updated my 20g ipod….and was asked to charge directly…after updating which i did and since then my ipod has not been normal ..still gives me the charge with charger icon..i need help on wat to do ..
Posted on January 20, 2008
uaecooler said:
i have this problem 2 before it played video on a normal ipod video cable, but now i need to buy a new original apple ipod video cable.
god bless everyone god dont bless applePosted on May 18, 2008