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Sam's Club's Direct Mail Propaganda

by Adrian Hanft, (27 comments)


organics_b.jpgEvery once in a while the junk mail gods deliver something that manages to survive the direct drop into the garbage can. That is the ultimate goal of the dying direct mail industry: to have someone actually look at their crap. That was the case today when I sorted through my mail. Unfortunately for Sam’s Club the reason I kept the postcard promoting “Organics For All” wasn’t because I wanted to attend the sale. I was fascinated by the unapologetic war poster style that was used. (Click on the image to the right to see for yourself.) Anyone with an ounce of propaganda poster knowledge will immediately recognize the style that the postcard is mimicing. Here are a few hauntingly similar examples that immediately come to mind:
Propaganda_B.jpg.

This is another example in a long list of design mistakes that we have talked about on this blog. Some are more extreme than others, but they all make the same mistake. They are willing to sell a product at any cost. In a climate where it seems that design’s only purpose is to sell something (popcorn, design shows, cartoons, political agendas, etc.) where do we draw the line? Can we draw a line? Often it feels like there are very few people complaining and it seems like nobody even notices the atrocities. Even when design sins make it onto the general public’s radar the publicity actually helps promote the product! It is enough to make a “moral” designer want to throw in the towel. I guess this isn’t the first time I have been shocked by junk mail, but it sure is frustrating.

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Comments (27)

Drew Davies said:

Adrian,

I’m unclear on how selling product is any less “moral” than selling war. Quite frankly, I’d rather see design used to promote organic products than fear and killing, any day of the week. While I agree that evoking war poster imagery is not the strategy I would have suggested to Sam’s Club, there’s certainly nothing sacred about the style of historic propaganda posters.

Simanek said:

To me, it could just as well be mimicking the cover of a superhero comic book.

It is also trying to tell me that being interested in ‘organic’ products should make me feel empowered. Woo hoo. I can hear the whispers of the marketing department that directed its execution. They’re very pleased with themselves.

Same mechanism, different customers.

Simanek said:

Sorry. I’m a disgruntled designer and my statement contributes very little to your conversation.

However, if you are looking to designers to do something about these misuses and agendas, you’re wasting your time. From my experience, the marketing directors of the world are the people that push this crap. And the marketing directors are only responding to pressures from upper management regarding their drooping bottom line. You may as well blame the guy driving the truck hauling the troops for starting the war.

In fact, maybe Modernism is the real problem here. Yeah….

I do agree with Adrian that is ad misses the mark on two levels:

1) To equate the consumer decision to buy organic as some holy imperative for society, and that by buying organic we leading ourselves to a better world.

Consumer choices are not on the same level as people getting killed. Now way close. War by its nature is about killing, and naturally is a very high stakes, high stress situation. It would make sense visual artifacts of that time and place to communicate that as well.

Consumer choices like this on the other hand, only have the imperative to fulfill a individual want or need. At worst you’ll regret what you bought for a day or so and then do it again.

If the imperative is so completely different why use communication that says they are the same? This ad fails.

oh and,

2) What’s up with the use of an “asian” family? Is this a attempt at multiculturalism or just a rip of most likely the Mao era posters the designer referenced? Either way, this is treading close to some racism in my opinion.

Skylar said:

I don’t necessarily think the flyer is a design mistake, but it definitely is interesting coming from Sam’s Club.

p.s. Adrian, you should be recycling those junk mails!

Drew Davies said:

Thomas,

Your suggestion that the use of an Asian family is “treading close to racism” is appalling and insulting. How the hell is showing Asians in a piece of direct mail “racism”? Would showing Caucasians in that scenario be racist? Let’s carefully consider a situation before we go tossing around hand-grenade words like that.

Thomas said:

What they should have done is “…and organics for all” and did a Metallica spoof.

Ehh, but on a serious note, that new Sam’s logo. Not feeling it.

Adrian said:

I don’t think “racism” was the right word for it, but I do think that an Asian family was an odd choice. Maybe they did their research and it was correct, but it struck me as forced, too.

Here are a couple other observations that I was waiting for people to comment on.

  1. There is a duck in the guys pocket.
  2. What are they looking and pointing at? The Costco accross the street perhaps?
  3. Why isn’t their anything organic in the picture?

Thoughts?

Drew,

To defend my statement, I think it’s important to place my comment in context to the rest of my post:

“1) To equate the consumer decision to buy organic as some holy imperative for society, and that by buying organic we leading ourselves to a better world.”

And as adrian pointed out, There’s no organic products shown and what the family is viewing is not seen in frame. So what is being sold? A better future/ world/ life/ whatever.

Tie that with the quoting of war iconography and symbolism from Communist Regimes like China and the USSR and take both of those things and add an asian family, and something discomforting is being communicated.

To clarify < a href=”http://en.wikipedia.org/wiki/Racism”>wikipedia ( grated not the best place for definitions) defines racism as : Racism is a belief or ideology that all members of each race possess characteristics or abilities specific to that race.

What is getting implied ( or at least to the point that I notice something is funky) that this certain group of people think or act in a certain manner — in this case idealistic, for progress, the future, etc. etc. In the best case, or in the worst case, “Asian = Red China” even when obviously there are many, many other nationalities and cultures in asia then China.

What this the intention? God no. But it seems odd enough that it was worth pointing out.

Ramsey Fahel said:

Do Not Mail Opt-Out Law would be fair to everyone.

The proposed recent “Do not mail” is an Opt-Out law. Only those not desiring advertising mail need opt-out. Anyone desiring advertising mail can do nothing - and continue to receive it. Why deny those wishing to avoid advertising mail the power to do so?

I do not consider handling unwanted advertising placed against my will on my personal property to be a civic obligation!

The US Supreme Court said in the Rowan case in 1970, ““In today’s [1970] complex society we are inescapably captive audiences for many purposes, but a sufficient measure of individual autonomy must survive to permit every householder to exercise control over unwanted mail. To make the householder the exclusive and final judge of what will cross his threshold undoubtedly has the effect of impeding the flow of ideas, information, and arguments that, ideally, he should receive and consider. Today’s merchandising methods, the plethora of mass mailings subsidized by low postal rates, and the growth of the sale of large mailing lists as an industry in itself have changed the mailman from a carrier of primarily private communications, as he was in a more leisurely day, and have made him an adjunct of the mass mailer who sends unsolicited and often unwanted mail into every home. It places no strain on the doctrine of judicial notice to observe that whether measured by pieces or pounds, Everyman’s mail today is made up overwhelmingly of material he did not seek from persons he does not know. And all too often it is matter he finds offensive.”

Furthermore, the Supreme Court said, “the mailer’s right to communicate is circumscribed only by an affirmative act of the addressee giving notice that he wishes no further mailings from that mailer.

To hold less would tend to license a form of trespass and would make hardly more sense than to say that a radio or television viewer may not twist the dial to cut off an offensive or boring communication and thus bar its entering his home. Nothing in the Constitution compels us to listen to or view any unwanted communication, whatever its merit; we see no basis for according the printed word or pictures a different or more preferred status because they are sent by mail.”

We need a nationwide “Do Not Mail” law to create a one-stop, convenient place for homeowners to give senders the aforementioned affirmative notice that we do not want certain kinds of mail sent to our homes.

http://www.newdream.org/emails/ta19.html

Signed, Ramsey A Fahel

ben swift said:

typically in social realist posters like this, the leader is the one pointing, so it’s interesting that the baby is doing so here. is he the leader?

Thomas said:

I noticed the duck in the pocket. Good stuff. As for no organics, it looks like maybe she’s holding bags of salad or spinach? But its too hard to tell.

But maybe we’re all completely missing the point. What if this is an ad for the new season of Lost? I mean that kinda looks like Sun and Jin. And the way this season is looking so far, a Sam’s Club on the island wouldn’t be too much a surprise.

Oh that J. J. Abrams.

HughFire said:

I have toddlers and we actually have that duck toy. To play devils advocate, it seems that the style being referenced here is not solely a war poster style, though undoubtedly there are many examples of war posters in this style. It is heroic in nature and has been used for movies, comic books, non profits, and even ads in the past. It is perhaps more a representation of its era than subject matter and the style was popular at the time. Culture always informs design (and vice versa) and it would be impossible to separate the cultural happenings at the time from design styles and trends of the period. You can also equate the very heavily contrasted vector illustration style that had a big resurgence in the nineties with communist art from the 20s, but why? I don’t know Sam’s clubs intent in this piece, but I don’t think referencing a visual style is a particularly egregious error. I think its main mistake is it moves a little too close to goofy. Perhaps the only thing red in this poster is the herring.

yael miller said:

why are you whining, Adrian? organic is a good thing to champion. I have no problem with the style/era reference. Like HughFire says, the style represents an era and so what if it was a prevalent style used in war propaganda. The style has been reused a lot since that period. Just because it’s sam’s club doesn’t mean it’s wrong for them to do it. Is it just OK for obey giant to ‘borrow’ the style?

p.berkbigler said:

As I finish out another trip through teaching graphic design history to a captive audience of students, I’m reminded in this discussion of points pretty loudly made by Tibor Kalman, J. Abbot Miller and Karrie Jacobs in Good History / Bad History regarding extracting style from its original context:

“The key word in bad design history is de-contextualization. A history of design artifacts only interested in constructing an evolutionary chain of progressive design styles….One symptom of this tendency has been the production of graphic design in which style is a detachable attribute, a veneer rather than an expression of content. This is nowhere clearer than in the so-called historicist and eclectic work which has strip-mined the history of design for ready-made style. And this brings us to the second part of the problem: the use and abuse of history.”

And in another section of the same essay:

“What we’re arguing against is design that cashes in on history. We object to contemporary ideas who take ideas that might have been radical seventy years ago but have since become legitimate – more than that, endearing and very, very safe - and reuse those ideas without even reinterpreting them. We’re not opposed to historical reference: Just as there is good history and bad history, there is good historical reference and bad historical reference. Reference means just that: You refer to something. It give you an idea. You create something new.”

(Good History / Bad History is available in Looking Closer: Critical Writings on Graphic Design if these words are at all of interest - if not, forget I quoted them…)

The underlying problem with visually riffing on and cribbing from designs styled after propaganda (particularly Social Realist propaganda) is the wealth of prior associations brought to bear on the content presented. The only thing expressed convincingly by this bit of junk mail is the assumption that few other people will know where this style came from and think only about “Going Organic.”

Although several have cited the comic book hero overtones to the artwork, that’s really only a side-door entrance to the same originating style / artwork - propaganda artwork inspired and informed the comic artists in the 40s and 50s who started utilizing the “heroic” lower vantage points and flat color panels pioneered by 1920s and 1930s designers. We see this style and, however vaguely, recognize that it refers to the “voice” of an earlier style devoted towards political messages, utopian dreams, and one or another variety of mobilizing the masses to rise up and (fill in the blank).

It’s a hopelessly mixed message, and ultimately just a quick “fix” for a piece of advertising someone needed to get out the door.

It’s irresponsible to continue to peddle this image style assuming that everyone’s forgotten where it came from and what it meant in the first place - it causes exactly the associations and confusing crossovers that have been discussed above in this thread. It’s proof that those who don’t know their own history will be damned to reiterate it.

If we say we have no problem with this style reference, it’s only because it has been played so often and in so many ways without any regard for original context and original meaning.

Passing off our individual lack of assocation with the original meaning as a reason no one should have a problem with this is simply short-sighted. It raises a glaring call to do some homework and glean the connotations that particular imagery / a style brings with it.

p.berkbigler said:

You can tell it was a late night rant - the second quote should really read: “We object to contemporary designers who take ideas…” not the bizarre “contemporary ideas who take ideas” that I miswrote!

Farco said:

They are absorbing the sun. The Expo is about showing off certified organics and environmentally friendly products. It’s a growing, healthy, happy family aware of their surroundings.

dj_sissor said:

This is a direct mail piece. In reference to the “Asian people” comment. How do we know that Sam’s didn’t do several versions of this with different families? Afroamerican, white, hispanic and then just deliver the “appropiate” one to the “appropiate” makert/neighborhood?

And so what is up with the duck thing? Is this some sort of inside Asian reference? or something to do with Sams?

Adrian said:

dj_sissor, Well, if they did have different versions for different markets then they made a mistake by putting me in the “Asian” category. It seems most unlikely that they would have multiple versions of this piece, though. I would vote for lack of planning over strategic planning on this one. I am not sure on this, but I doubt that you could even buy a mailing list based on race alone.

Farco said:

It’s the classic “looking into the future” pose.

Jesse Thomas said:

Regarding the duck in the pocket, as a father of two I find it perfectly normal to have a duck in my pocket while exiting a store carrying a tired child and an armload of groceries.

To the note on the asian family I feel this was very well planned for a company that has a global perspective considering 60% of the world population is asian. The style does portray empowerment of the individual for the purpose of a greater cause which seems to be a legitimate message for the product.

Featuring pictures of organic food wouldn’t really set themselves apart from the unorganic food (which are generally more attractive) so I can see why they focused on the abstract qualities that draw consumers to buy organic, namely it’s health and environmental benefits (hence the family, style and blue sky). And no, I’m not affiliated with Sam’s Club.

Mike Rohde said:

Adrian, interesting observation about the style, though I think it looks more like Maoist Communist chinese propaganda posters:

http://images.google.com/images?hl=en&client=safari&rls=en&resnum=0&q=chinese%20propaganda%20poster

Which opens up to other interesting angles…

Personally, I’m not sure much of the Sams Club membership would even realize this is a style lifted from propaganda posters, and the probably 000.1% of the Sams population who may have caught this, probably had a chuckle about it.

Mike Rohde said:

Adrian, interesting observation about the style, though I think it looks more like Maoist Communist chinese propaganda posters:

http://images.google.com/images?hl=en&client=safari&rls=en&resnum=0&q=chinese%20propaganda%20poster

Which is interesting in the context of the subject of the poster.

Personally, I’m not sure much of the Sams Club membership would even realize this is a style lifted from propaganda posters, and the probably 000.1% of the Sams population who may have caught this, probably had a chuckle about it.

Mike Rohde said:

Oops, sorry about the double-post there. Took a while for the server to accept the first comment. :-)

PixelHustler said:

Hahaha, this reminds me of a shirt that I designed for a middle school once. I had about 2 hours to come up with this design, and I had -just- finished looking at a bunch of Soviet propaganda posters. The shirt was done in a Soviet font, and it feaured two hands shaking inside a circle (yes, the handshake of racial harmony or whatever), but done in vector, and styled to resemble the “Fight the Power” fist. I REALLY expected the school to reject the design, but they loved it! I definitely got a good chuckle out of that one.

Frank Martinez said:

I don’t view this work as intrinsically racist. It is more of an attempt to meld humor with an image that will resonate with our politcal-cultural memory. It bears the “touch points” that remind us of a not so distant cold war while defusing them with comic-cultural-consumerist iconography.

Frank Martinez said:

As a follow up; does anyone know who created this work?


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