Shell Oil's Film Changes Hearts and Minds
by Adrian Hanft, (9 comments)

I hate oil companies. They are manipulating oil prices and getting filthy rich because you and I have no choice but to pay the high prices that they set. That’s not the point of this post however (we have already had that economic debate before anyway). This post is about a marketing question. Specifically, what would it take for a person like me, who hates the oil industry, to change my mind? Could a corporate film do the trick?
This month’s issue of Wired came with a dvd containing a film called “Eureka, The Best Ideas Come From The Most Unlikely Places.” In the lower right of the cover it says “A Shell Films Production.” I was intrigued enough to put the disc into my computer. To my surprise, the 9 minute film was excellent. Don’t take my word for it, jump on over to Shell’s site and watch for yourself. The story is interesting, the acting is convincing, the visuals are stunning. Wow.
The money it must have taken to produce this is beyond my comprehension. The cost is certainly deep into the millions. The cost isn’t what impresses me, however. Corporations have been blowing money on advertising since the first ad man climbed out of his cave. The astonishing thing is that I (and I assume the majority of people who watch this film) walk away with a different perspective. It won’t take the sting away from $3 gas prices, but when we are standing at the pump we might think of Shell’s movie instead of faceless corporate greed. We might even choose Shell over other brands because we connected to the story. If advertising is dead, then this is a great model for any corporation looking for an alternative to the dinosaurs of print/television/radio. It goes like this:
1. Create something amazing.
This could be a film, but it doesn’t have to be. It could be a traveling art exhibit. It could be a video game. It could be a novel. Whatever it is it needs to be of impeccable quality. It needs to be something that people can’t help but talk about.
2. Ask permission and then give it away for free
Traditional advertising never asks for your permission and that is why it is consistently ignored. When I put the dvd in my computer I was giving permission to Shell to tell me their story. If I had to pay for the Eureka film, I never would have seen it.
3. Find alternative ways of distributing your free gift
A free dvd in my favorite magazine has a huge advantage over a blind mailing. If I got the disc in the mail it would have gone in the trash. I may have watched it online if someone gave me a link and a recommendation. I would watch it if it replaced the previews at the theatre. Presentatin is everything and you need to find a place where your message will have a chance to be embraced, not ignored.
4. Supplement your creation with extras
If you really did make something remarkable then people are going to want to learn more. Eureka came with a “making of” documentary and a 90 second promo. It also had some games. The website has even more bonuses.
5. Reward the people who talk about your creation
After you have a crowd of people talking about your company, you now have something else to promote. If there are 50 blogs talking about your movie you should use it as a PR opportunity. Use a part of your site to point people to the conversations that you started. Shell hasn’t done this yet, but a link to this post on Shell’s site could only help their cause!
So did Shell’s film change my mind about greedy oil companies? No, I still hate oil companies, but I have a harder time attaching my hate onto Shell’s story. That is still a huge victory and it is a victory that could never be accomplished through traditional print or television ads.

Comments (9)
Peter Marquardt said:
6. Make your freebie easy to get/use
Often when I see companies making something like this available to me but they make it hard for me or my computer to use it. Some companies offer flash games that are nice to play, sometimes even nice to look at but seldomly usable. As for Shell’s example, the flash video player used a lot of CPU on my system. The same system on which I have worked with A1 sized photoshop documents. Same thing for Hitachi true stories and other such movies. How are these sites going to perform on the office computers of your average employee getting a link in the mail?
Price wise I think the cost is definitely not into the millions. A few ten thousands maybe.
Posted on May 21, 2007
Anson Burtch said:
This was shot on location, had extensive casting, dialogue, aerial photography, lots of extras etc. Cost was most likely in the high hundreds of thousands if not over 1 million.
Posted on May 22, 2007
Josh said:
I got this with my wired subscription but never watched it because I hate oil companies. I did save it though so I might watch it now that I saw this post. I hope you feel good about helping out Shell. By the way I watched all of the BMW films as they became available and eventually bought the DVD.
Posted on May 22, 2007
Todd Bradley said:
I’m not so sure that the cost was “certainly in the millions.” I was thinking a few hundred thousand. If Shell spent a million dollars to produce this, then I don’t think they got their money’s worth.
Anyone know if there’s any real way to find out the actual cost to create “Eureka”?
Posted on May 27, 2007
Yael Miller said:
I saw Eureka. I thought it was good entertainment. Encasing a message - any message - in a form of entertainment is a very powerful way to get your message across. I think Shell got their money’s worth in a huge way - even if they spent 1.5 mil. And I think Wired subscribers are the type to appreciate the genius that went into developing this promotion (which would also enhance the effectiveness of the message.)
And no, I don’t love oil companies.
Posted on June 1, 2007
Yael Miller said:
Um, I have to say those ‘targeted’ Google ads that fit their way in between the article are sort of ridiculous. ‘Home Heating Oil’ and ‘Pay .25 Cents Per Gallon’ add a comic alternate-perspective to this article. Can’t you put these ads on the bottom or somewhere out of the way?
Posted on June 1, 2007
Dee W. said:
I work in a library where we purchase a lot of periodical subscriptions. EUREKA did not only come in the Wired periodical but in Discovery as well. Who knows where else we might find it.
No comment about the advertising tactics of Shell. I have not seen the CD nor will I… just because it is there, nah….”not gonna happin”.
Posted on June 13, 2007
Rohit said:
Hi Adrian, I agree with your view on the potential effectiveness of a campaign like this and your rules that you lay out are certainly worth following for advertisers considering using films in this way. My take which I recently blogged about was that Shell produces a compelling film, but gets the strategy wrong in deciding what to use as the subject. Seemed to me like the unintential message you are left with is just how innovative Shell is getting about depleting every last drop of a natural resource … something many consumers are likely to already be afraid oil companies are doing.
Posted on June 14, 2007
grendillysgjasklo said:
didn’t really change my opinion, just makes me want to make propaganda films more!
Posted on June 14, 2007